In the previous weeks, Jason Goecke made a post regarding how to use Tropo’s Simple Grammar Engine to do some trivial voice recognition in your applications. In today’s blog, I will be showing you how to take that a step further, and implement some industry standard grammars and interpretation mechanisms. These grammar types will allow Tropo to utilize the same advanced level of speech recognition you might use or expect in VoiceXML applications today.
Recently we did an upgrade to the Tropo platform that included the requirement to include a ‘+’ whenever making an outbound call from the Tropo cloud. This means that when dialing a number, even in the US, you must now format as ‘+14155551212′ when using the call or transfer method.
Back in August at ClueCon in Chicago, Voxeo CTO RJ Auburn gave a talk about how the ways in which we develop voice applications have changed and about how Tropo.com was designed to help in that change. The video of that presentation is now available for viewing: (more…)
While Tropo supports RESTful Web Services as a form of moving data to and from the communication cloud, it may not always be fast enough for all applications. There are apps that require the lowest possible latency, for example, when mobile devices become input devices. The unique approach of Tropo, allowing developers to host scripts in our cloud, allows you the ability to write applications that take direct advantage of persistent sockets. This means that you may open the socket once and then stream data to your remote application in realtime without having to establish HTTP connections each time.
We are continuing to evolve Tropo, by releasing a new upgrade to the Tropo cloud. This upgrade includes the following: (more…)
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