Archive for April, 2010

New SMS Features Deployed

Tuesday, April 27th, 2010

As we work to continue to extend the Tropo API, we have added a few new SMS features for your enjoyment. The new features: (more…)

tropo-webapi-ruby Ruby Gem Version 0.1.6 Released

Monday, April 26th, 2010

We have updated the tropo-webapi-ruby gem to version 0.1.6 today. The gem is available on Rubygems.org.

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Tutorial: Using Loops & Functions in your Tropo applications

Monday, April 26th, 2010

Hello,

This afternoon I got a ticket over here at the Fortress of Solitude, err I mean Voxeo Support that I thought I would share with the class. This developer opened a ticket asking how to implement control document execution in his applications. In short he was looking to prompt his callers, in a loop, and stay in said loop until the user explicitly opts to hung up, or proceed with the call. This developer was stuck on whether or not he would have to explicitly repeat the ask() with each iteration.

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Tutorial: Click-to-Call applications (w/ conferencing)

Saturday, April 24th, 2010

Hello,

A great use of Token initiated calls, or calls initiated via HTTP request, are click to call applications. This is when you have a fancy button on your website and can have your customers simply ‘click to call’ your call center. This allows them to get right to the people they need quickly and effectively, but how do you do it? Well over here at the ‘Halls of Justice’, sorry I mean Tropo Support we get this a lot. This being the case I have gone ahead and put together a nice example to show you just how to put a click to call application together!

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International Male (Voices)

Tuesday, April 20th, 2010

Since going international a few weeks ago, we’ve had some requests for more text to speech (TTS) voices. In our launch, we provided eight female voices in various languages and dialects. A number of customers have inquired about male voices for those same dialects.

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Tropo Developers Doing Great Write-ups!

Thursday, April 15th, 2010

We have had some great developer write-ups about Tropo this week, which we really appreciate. The first one is by The Technoverse Blog, which highlights the ability to do Unified Communications with the Tropo platform. To read it go here.

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Tropo Beta Gift

Monday, April 12th, 2010

To celebrate the production launch of Tropo, last week we sent out $10 via PayPal to everyone who had signed up for Tropo during our year-long public beta. It was our way of thanking people for helping out. (more…)

Deutsch? French? Spanish? How To Use International Text-To-Speech (TTS) in Tropo Apps

Thursday, April 1st, 2010

Last week we announced that Tropo now included for free the ability to support Text-To-Speech in 8 languages. In this post, I want to show you how you can easily implement this in your Tropo app. First, though, if you want to hear the different voices, you can call these numbers now and try it out: (more…)