Salesforce.com Developer Evangelist Pat Patterson recently wrote a blog post on how to integrate the Tropo API with Force.com for a simple solution to voice message transcription. 
You could use this in several ways for Salesforce Leads, Contacts and Tasks with a few tweaks tailored to your business needs but Pat breaks down the easiest way to implement Tropo’s speech recognition and transcription to easily look up a contact based on caller ID and create a Task with the message transcription.
Our friends at Startup World have been busy sifting through applications for the South America entries. You might recall,
