Archive for the ‘Presentations’ Category

Tropo-powered Babelverse wins at LeWeb Startup Competition

Friday, December 9th, 2011

Big congrats to our friends Josef Dunne and Mayel de Borniol at Babelverse for being chosen as winners of the LeWeb Startup Competition.

Babelverse is the first application for real-time voice translation, otherwise known as interpretation. Babelverse relies on really people as interpreters to preserve the quality, context, cultural relevance, tone and emotion of the spoken word.

To ensure high quality, listeners must rate their interpreter after each session. Upon make a request, they will be assigned a personalized ranking of interpreters that are the best fit (automatically taking into account language pair, availability, ratings, expertise, accent…).

Babelverse uses Tropo to allow users to access their system via any cellphone or landline.

Customer Spotlight: flockNote

Friday, December 2nd, 2011

We are excited to feature flockNote on this week’s Tropo Customer Spotlight! Today I sat down with Matthew Warner, the Founder of flockNote, and Jeff Geerling, their CTO, to discuss their business and learn more about how they are using Tropo for their Voice and SMS services.

What is flockNote?

  • flockNote is a custom registration and communication tool that takes care of your bulk emailing, text messaging, phone calling, social media and more – all from one place.
  • flockNote is made specifically for Catholic parishes, dioceses and organizations who want to connect with their members using the most effective communication tools of today.
  • It’s simple, friendly and effective. And it gives your leadership team a powerful way to organize and manage all of your communications across your many ministries.

flockNote uses PHP, Drupal, and the Tropo Scripting API to deliver Voice and SMS services to parishioners. They even use one of Tropo’s SMS short codes (84576) to deliver a very high volume of SMS messages on-demand as needed by churches.

To learn more about flockNote, visit their website at http://flocknote.com!

Customer Spotlight: Radish Systems

Friday, November 11th, 2011

We are proud to feature Radish Systems on this week’s Tropo Customer Spotlight. I sat down with Theresa Szczurek and Dick Davis to discuss their ChoiceView platform and how they are using Tropo.

Choice View from Radish Systems is a giant step forward in enhancing traditional voice-powered IVR calls. In fact, they may have coined the term “Visual IVR” because you can now see and interact with the IVR call flow from your smart phone. ChoiceView is available today and runs on iPhone and Android-powered devices.

In addition to automated Visual IVR calls, customer service and support agents can interact with callers live during the call and even push web pages or order forms to the device while the caller is on the phone call. Here is a video of a call center agent upselling Theresa on a larger bouquet of flowers.

Radish Systems also discusses their new REST API in the works that will allow any voice-powered Tropo application to add a ChoiceView Visual IVR dimension to their existing IVR application to help drive customer interaction costs down while improving customer experience and increasing revenues! Sounds like a win-win-win for everyone involved.

To learn more about ChoiceView from Radish Systems, visit their website at http://radishsystems.com.

Customer Spotlight: OneReach

Thursday, October 20th, 2011

I was privileged to have the opportunity of moderating the Tropo Customer Spotlight session at the Voxeo Customer Summit in Orlando, Florida last week. Six customers each gave a brief presentation on their business followed by a discussion on how they are using Tropo to deliver their Voice, SMS, and Instant Messaging services.

We were fortunate to be able to sit down with Rich Weborg and Heath Phillips of OneReach afterwards to discuss their business in more detail. OneReach provides an easy solution for managing your customer communications using customized voice, text messaging, email and social networking channels to engage your customers with meaningful information in ways they appreciate. Without further ado, here’s our interview.

Free Preview of “Rails Best Practices” class March 10 at Tropo

Monday, March 7th, 2011

Hey Orlando,

Next Thursday, March 10th from 6 PM to 9 PM @ Tropo’s secret lair, EnvyLabs will be hosting a preview of Code School’s “Rails Best Practices”. The class will be lead by Gregg Pollack, of Ruby5EnvyLabs, and will be presented in the same style as the Rails for Zombies course.  Please note that all skill levels are most certainly welcome to attended!  Below you’ll find a brief description of the course from the CodeSchool site:

Although Rails contains many web framework best practices, there are still plenty of ways to create horrible code. Fortunately, as the community has matured many new techniques have been discovered which can help keep Rails apps maintainable. In this 5 part lab we will walk through the most common of these best practices and get some hands on experience refactoring Rails.

This course will be eventually on sale, so this is a “Free as in Beer” type of deal, and all the other sucka’s will be paying for this same material once Gregg releases it on CodeSchool.com.  All Gregg’s asking for in trade is that participants take a moment afterward and give some feedback so he can fine tune the content prior to going live.  I don’t know about you, but to me this sounds like one one hell of a deal!  If you are interested in attending you’ll find directions to our secret lair here (I know, not very secret, but what is these days).  Parking options can be found here: http://bit.ly/envylabs

If you get to the building after 6 PM, you will need someone to buzz you up to the 20th floor.  A guard will be in the lobby, so just ask for the O.R.U.G. meeting and we’ll get you where you need to go.  You may want to give us a call if you have any trouble (407-754-5517 or 407-474-0214)

Hope to see you guys there!

-Tropo

CodingDojo at Tropo HQ this Saturday…. Hadouken!

Thursday, March 3rd, 2011

logo Just a quick reminder, this Saturday Tropo & EnvyLabs will be hosting our second CodingDojo at the Orlando office.  We have plenty of open seats for those that are interested in attending, and if you want to get the skinny on the event please  check out our meetup.com page.  We certainly hope to see you there! Judo chopninja kickthroat punch! -John

Heroku and Tropo Like Peanut Butter and Chocolate!

Tuesday, September 28th, 2010

Peanut butter and chocolate!

Who doesn’t love peanut butter and chocolate? By themselves, they are equally delicious but together, they are irresistible!

The same can now be said about Heroku and Tropo.  Heroku is the super simple cloud hosting platform for Ruby and Ruby on Rails web applications.  While Tropo is the super simple cloud hosting platform for communications applications including Voice, SMS, IM, and Twitter.

While Tropo works with any web programming language, we have been seeing more and more Ruby applications being developed using Tropo’s WebAPI. Traditionally deploying an application took just about as much time as actually writing the application.  This is no longer true with Heroku’s cloud hosting platform.

Deploying a Ruby application to Heroku is as simple as issuing the following commands from your terminal window:

> heroku create

> git push heroku master

Equally as simple to deploying your application to Heroku is writing your multi-channel communications application using Tropo like this hello world application that can be accessed via the telephone using Voice or SMS or via Instant Message or Twitter:

answer

say “Yes, Tropo is this easy!”

hangup

Now on to the how-to video and Heroku deployment instructions located at http://tropo.heroku.com!

Heroku & TropoTo demonstrate this yummy combination of technologies (Heroku and Tropo), Mark Silverberg (student and talented freelance Tropo developer) built a powerful Voice and IM application using Ruby and the Sinatra Framework and walks us through his 3.5 minute start-to-finish deployment of this application on the Heroku platform!

Mark’s multi-channel application is a volunteer finder service that provides information on volunteer opportunities in your zipcode.  The application can be accessed by calling +99000936 9991456957 via Skype or by IMing volunteer1234@tropo.im.  Mark’s Ruby code can be found on GitHub along with deployment instructions hosted on Heroku at http://warm-spring-38.heroku.com/

Now follow along with this video at http://tropo.heroku.com to learn how to build and deploy your next billion dollar idea using Heroku and Tropo!  Leveraging Heroku and Tropo gives you the best of advancements in cloud technology available today.  Heroku’s cloud technology allows you to scale your web application while Tropo’s cloud technology allows you to scale your communications applications.  These hybrid cloud technologies provide you, the web developer, with peace of mind and assurance that when your new application goes viral, we can easily scale to meet your demand.  Best of all, both cloud platforms offer free entry points to kick our tires and try us out.

So what are you waiting for?  Taste our peanut butter and chocolate now at Heroku and Tropo!

Beyond the Browser talk

Saturday, July 3rd, 2010

Last month I gave a talk at the London Web Meetup about how web developers can get applications out of the browser and start communicating in real time with voice, SMS, and IM.

Here’s the video of the talk.

Or watch at Vimeo: Beyond the Browser at LONDON WEB – Jun 2010 – @akalsey.

Thanks to Nathan O’Hanlon and London Web for hosting me. It was a lot of fun.

Tropo Jam Session

Monday, February 22nd, 2010

Want to learn more about the new Tropo Web API? Then sign up for our upcoming Tropo Jam Session.

Voxeo’s Jam Sessions are live sessions for developers, demonstrating the latest Voxeo technology. You can join our web conference session and watch and listen as Voxeo’s developers talk about how to get the most out of our products.

This month’s Jam Session is on Tropo and the new Web API. Join Tropo’s Jason Goecke and Jose de Castro February 24th at 11am Eastern to get an overview of how Tropo’s Web API works and what you can do with it.  In the session, Jose and Jason will show how to add multi-channel communications with robust speech recognition, text to speech, transcription, conferencing, IM, and SMS to your apps using the programming languages and tools you already know. They’ll even be providing examples of how to use this in your own applications.

There’s no cost to attend, but you will need to register in advance so we can send you the call-in details

Register now.

Free at 12noon US Eastern today? Join a VoIP Users Conf call about Tropo

Friday, February 19th, 2010

If you are free today, February 19th, at 12noon US Eastern, please feel free to join in to the weekly “VoIP Users Conference” call where Jason Goecke and I (Dan York) will be discussing what’s new with Tropo. Information here:

http://www.voipusersconference.org/2010/voxeo/

The key info is that you can call in at noon to any of these numbers:

sip:200901@login.zipdx.com
skype:vuc.com
+1 567 252 2286
iNum: +883 5100 123 94882

I listed SIP and Skype first because if you can use them, you will wind up with a wideband audio connection that’s much clearer.

If you are on IRC, you can also join the “#vuc” channel on freenode.net.

If you can’t join us today, the call will be recorded and available for listening later at the same URL as above.

The VUC crowd is always a fun one to chat with so it should be an enjoyable call… talk to (some of) you at noon!