Tropo and GeoLoqi would like to thank all of the participants in the yesterday’s 8 hour open government hackathon! At 8:30 AM, approximately 25 code warriors converged on NedSpace, a Portland co-working space, for a full day of social hacking and a mission to change the world. The goal was to find local government data available through either CivicApps.org, run by Rick Nixon and the city of Portland, or PDX API, run by Max Ogden – master opengov hacker, and integrate it into an application that used either Tropo’s cloud communications API or GeoLoqi’s geo API (or both).
What do you do if your use of Twitter for customer interaction is wildly successful? How do you scale your support for using Twitter for customer service, customer support or other topics? Do you hire a bunch of extra people? 