Archive for the ‘Twitter’ Category

The Winners of the Portland OpenGov Hackathon are…

Monday, October 4th, 2010

Tropo and GeoLoqi would like to thank all of the participants in the yesterday’s 8 hour open government hackathon!  At 8:30 AM, approximately 25 code warriors converged on NedSpace, a Portland co-working space, for a full day of social hacking and a mission to change the world.  The goal was to find local government data available through either CivicApps.org, run by Rick Nixon and the city of Portland, or PDX API, run by  Max Ogden – master opengov hacker, and integrate it into an application that used either Tropo’s cloud communications API or GeoLoqi’s geo API (or both).

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Scaling Your Twitter Support, Part 1: Adding a “Night Service” via Tropo.com

Friday, May 7th, 2010

What do you do if your use of Twitter for customer interaction is wildly successful? How do you scale your support for using Twitter for customer service, customer support or other topics? Do you hire a bunch of extra people? like Staples did? Or do you look at using tools and services to help your existing staff through automation and/or augmentation of the staff’s efforts?

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Tropo and the Upcoming Twitter API Change

Monday, May 3rd, 2010

Following up on IMIfied’s post on the upcoming Twitter API changes, Tropo will not be impacted since we only support OAuth for authentication with Twitter. Therefore when Twitter shuts off their HTTP Authentication at the end of May 2010, you do not have to change anything for your Tropo apps using Twitter.

Testing a Tropo app with Twitter? Remember that Twitter rejects duplicate tweets…

Friday, March 26th, 2010

Just a quick note… if you have decided to try building a Tropo app that interacts with Twitter, perhaps based on our blog posts about how to add Twitter to a Tropo app and how to make a Tropo app react differently per channel, you may want to be aware in your testing that Twitter rejects duplicate tweets sent in a quick time period. This Twitter Support ticket has the info: (more…)

An Example of How to Make a Tropo App Respond Differently to Different Channels (including Twitter)

Thursday, March 25th, 2010

Would you like to have your Tropo.com app respond differently depending upon which communications channel is used to connect to the app? Would you like to, for instance, have the app provide more of an introduction to voice callers but not for text channels like IM, SMS or Twitter?

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How to Add Twitter Support to a Tropo.com App – Step by Step

Thursday, March 25th, 2010

Please note, Twitter & IM support have been deprecated, as per this blogpost. Please direct any questions or concerns to support@tropo.com.

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Tweeter Phone uses Tropo to read you your latest tweets

Friday, March 20th, 2009

Here’s exactly the kind of rapid innovation we were hoping to see with Tropo. Last night, a developer attends the monthly meeting of the Orlando Ruby Users Group which we hosted and where we demonstrated Tropo. He goes home, spends a few hours working on a site and… ta da… (more…)