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Posts Tagged ‘asterisk’

Tropo AGItate v0.1.7 Released

Posted April 22, 2011 by Jason Goecke
Thanks to some commits by Ben Klang of Adhearsion and MojoLingo fame, we have a new release of the Tropo AGItate script. Version 0.1.7 now includes release notes, with changes that include: Add framework for "magic" channel variables. This supports things like CALLERID(all) vs. CALLERID(name) vs. CALLERID(num) that all have overlap in Asterisk. We now Read More >>

JavaScript Remote Call Center Solution: Part 3

Posted March 28, 2011 by Team Tropo
As promised in a previous post, this entry will conclude a series we started over on the Phono blog discussing an effort to build a remote call center solution in JavaScript. In the latest post of that series, we used Asterisk (the open source telephony platform) to make a call to a remote agent with Read More >>

Using Tropo for a Remote Call Center Solution

Posted March 23, 2011 by Adam Kalsey
Over on the Phono blog, we're doing a series of posts on a new project to build a remote call center solution with Phono and other JavaScript components. Before the series is over, we'll be talking about how to hook this application up with Tropo to run an entire remote call center solution in the Read More >>