Posts Tagged ‘Twitter’
Are you building a Twitter application on top of Tropo? As a result of yesterday’s Developer Jam Session on building Twitter apps I know that a number of folks are trying it out… and one detail bears repeating when it comes to testing your app in development: (more…)
We’re back with more how-to goodness! While perusing our relatively extensive blogging history and existing documentation, we noticed the previous examples showing how to link Twitter and Tropo were moderately complex and potentially daunting, especially for someone just trying to get an initial feel for how it works. So, in an attempt to remedy that, we endeavored to provide an easy, all-inclusive example from start to finish. Hopefully we succeeded.
What do you do if your use of Twitter for customer interaction is wildly successful? How do you scale your support for using Twitter for customer service, customer support or other topics? Do you hire a bunch of extra people? like Staples did? Or do you look at using tools and services to help your existing staff through automation and/or augmentation of the staff’s efforts?
Following up on IMIfied’s post on the upcoming Twitter API changes, Tropo will not be impacted since we only support OAuth for authentication with Twitter. Therefore when Twitter shuts off their HTTP Authentication at the end of May 2010, you do not have to change anything for your Tropo apps using Twitter.